Privacy Policy syabas888 — Our Commitment to Protecting Malaysian Players' Data

Syabas888 collects various types of information when you use our platform. Generally, this data falls into two main categories:

Information you provide directly:

• Registration information: Full name, date of birth, identity card or passport number, email address and phone number
• Financial information: Bank account details, card issuer name and e-wallet information required for deposit and withdrawal processes
• Identity verification documents (KYC): Copies of identification documents, utility bills, or other documents required to verify your identity for legal compliance purposes
• Communications: Records of customer support chat sessions, emails, and any other communications you send to us

Automatically collected information:

• IP address, browser type, operating system and device used
• Login session data and game activity logs
• Cookie information and website performance tracking data
• Geolocation data (country or region) based on IP address

Every piece of information we collect has a clear and legitimate purpose. syabas888 uses your data for the following purposes:

We do not use your data for any purpose other than those stated above without first obtaining your renewed consent.

Syabas888 does not sell or rent your personal data to any party. However, in certain limited situations, we may need to share your information with the following parties:

• Payment service providers: To process your deposits and withdrawals securely and efficiently
• Licensed game providers: Minimum information required for game delivery and transaction verification
• Technology service providers: Companies that help us manage the platform infrastructure, subject to strict confidentiality agreements
• Regulatory authorities: When required by law, court order or relevant regulatory authority

All third parties who receive your data are bound by confidentiality agreements and must comply with data protection standards equal to or exceeding our own.

Protecting your data is a responsibility we take very seriously. syabas888 implements multiple layers of security to ensure your information remains safe at all times:

• Data encryption in transit: TLS 1.3 protocol with 256-bit SSL encryption for all communication between your browser and our servers
• Encryption of stored data: Sensitive data such as financial information is stored in encrypted format in our database
• Strict access control: A role-based access control (RBAC) system ensures only authorised staff can access relevant data
• Continuous monitoring: A real-time threat detection system operates 24/7 to identify and respond to any suspicious activity
• Regular penetration testing: Security audits and penetration tests are conducted regularly by independent security experts
• Data backup: Data is backed up regularly to secure locations to ensure service continuity

Syabas888 retains your personal data only for as long as necessary to fulfil the purposes outlined in this policy or as required by law. The following are general guidelines for retention periods:

• Active account information: Retained for the duration your account is active plus 7 years after account closure for legal compliance purposes
• Financial transaction records: Retained for a minimum of 7 years in accordance with financial reporting and anti-money laundering legal requirements
• KYC documents: Retained for 7 years after the business relationship ends
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes
• Web log data: Retained for a maximum of 13 months for performance analysis purposes

Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.

Syabas888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device. We use three main types of cookies:

• Essential cookies: Required for essential platform functions such as login authentication, session security and transaction processing. These cookies cannot be disabled.
• Analytics cookies: Helps us understand how users interact with our platform so we can continuously improve the user experience. Information collected is non-personally identifiable.
• Preference cookies: Saves your preferences such as preferred language and display settings for a more convenient experience on future visits.

You can manage or disable cookies through your browser settings. Please note that disabling essential cookies may affect platform functionality.

As a data subject, you have certain rights regarding the personal information we hold about you. syabas888 is committed to respecting and facilitating the exercise of these rights:

• Right of Access: You may request a copy of all personal data we hold about you. We will provide this information within 30 days from the date the request is received.
• Right to Rectification: If any information we hold is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Erasure: In certain circumstances, you may request us to delete your personal data, subject to applicable legal retention obligations.
• Right to Object: You may object to the processing of your data for certain purposes such as direct marketing.
• Right to Data Portability: You have the right to receive your data in a machine-readable format so it can be transferred to another service provider.

To exercise any of the above rights, please contact our support team via live chat. We may need to verify your identity before processing your request to ensure your account's security.

Syabas888 is an online entertainment platform that for users aged 18 and above only. We do not intentionally collect or store any personal information from individuals under the age of 18.

If we find that we have inadvertently collected information from underage children or minors, we will take immediate steps to delete that information and close the accounts involved. Parents or guardians with concerns about this matter may contact us directly for prompt action.

The syabas888 platform may contain links to third-party websites or services in certain contexts. This Privacy Policy applies solely to the syabas888 platform and does not cover the privacy practices of third-party websites.

Syabas888 is not responsible for the content or privacy practices of any third-party websites. We encourage you to read the privacy policy of any website you visit outside the syabas888 platform before providing them with any personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

• Live Chat: Available 24/7 on the syabas888 platform — the fastest way to get an immediate response
• Email: [email protected] — for enquiries requiring an official written response
• Response time: We aim to respond to all privacy-related enquiries within 3 business days